cbd88 Privacy Policy
Your personal information is safest with us — we always protect your privacy through SSL encryption and strict data policies.
Welcome to the cbd88 platform. This privacy policy applies to users in Bangladesh and explains what kinds of personal information we collect when you use our website and services, how that information is used, who it may be shared with, and what rights you have.
By using our website, you are considered to have accepted the terms described in this privacy policy. This policy may be updated from time to time, so you are encouraged to check this page regularly.
This policy applies only to services provided through the cbd88 platform. Third-party websites or services are governed by their own privacy policies.
1 What Information We Collect
When creating an account or using services on cbd88, we may collect the following types of information:
1.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Email address and mobile number
- Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
- National ID or other document details for identity verification
- Any information provided when contacting our support team
1.2 Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Website browsing history and session duration
- Data collected through cookies and similar tracking technologies
- Login and transaction log data
1.3 Information Received from Third Parties
In some cases we may receive additional information through payment processors or identity verification service providers. This information is used solely to ensure the security of your account and the legitimacy of transactions.
2 How We Use Your Information
cbd88 uses collected information for the following purposes:
2.1 Account Management and Service Delivery
- To create and manage your account
- To process deposit and withdrawal transactions (minimum deposit ৳100; minimum withdrawal ৳800)
- To manage bonuses and promotional offers
- To provide customer support services
2.2 Security and Legal Obligations
- To prevent fraud and unauthorized activity
- To verify age (for users aged 21 and above only)
- To comply with anti-money laundering (AML) and related regulations
- To respond to lawful requests from legal authorities
2.3 Service Improvement
- To personalize your experience
- To improve platform performance and usability
- To use analytical data in developing new services and features
Your information is never sold to third parties. This is a core principle of cbd88.
3 Information Sharing and Disclosure
cbd88 handles your personal information with great care. Information may be shared only in the following circumstances:
3.1 With Service Providers
Minimal information may be shared with our trusted partners for essential services such as payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical support. These partners are required to use the information only for the specified purpose.
3.2 For Legal Reasons
We may disclose information when required by a court order, a lawful request from a law enforcement agency, or applicable legal obligations. In such cases we aim to disclose as little information as necessary.
3.3 In the Event of Business Changes
If a business change such as a merger, acquisition, or asset transfer occurs, your information may be transferred to the relevant party. We will notify you in advance in such situations.
Outside of the circumstances listed above, your information is not shared with third parties without your consent.
4 Cookies and Tracking Technologies
The cbd88 website uses cookies and similar technologies to improve service quality. Cookies are small text files stored in your browser.
4.1 Types of Cookies
- Essential cookies: Required for the basic functioning of the website — maintaining login sessions, security verification, and so on.
- Functional cookies: Help remember your preferences and settings.
- Analytical cookies: Used to understand how users navigate the site and to improve services.
4.2 Cookie Controls
You can block or delete cookies by changing your browser settings. Keep in mind that disabling essential cookies may prevent some important features of the website from working properly.
5 Data Protection and Security
cbd88 has put in place modern technical and administrative measures to keep your information secure:
- SSL/TLS encryption: All data transmission between you and our servers is secured with industry-standard SSL encryption.
- Encrypted storage: Collected personal information is stored in encrypted databases.
- Access controls: Only authorized personnel can access your personal information, and only when necessary.
- Security audits: Regular security reviews are conducted to identify system vulnerabilities.
- Payment security: Financial transaction data is handled in accordance with the highest security standards.
No data transmission over the internet can be guaranteed to be 100% secure. Even so, we make every effort to protect your information. If you notice any suspicious activity, please notify our support team immediately.
6 Data Retention Period
cbd88 retains your personal information only for as long as necessary. As a general rule:
- Information for active accounts is retained for the entire duration that the account remains active.
- Even after an account is closed, certain information may be retained for a set period due to legal and regulatory obligations.
- Financial transaction records are kept for the period required under anti-money laundering regulations.
- Once the purpose of retention has been fulfilled, information is securely deleted or anonymized.
7 Your Rights
As a cbd88 user, you have certain important rights regarding your own personal information:
7.1 Right of Access
Upon request, we will let you know what information we hold about you and how it is being used.
7.2 Right to Rectification
You have the right to request correction of any inaccurate or incomplete information held in your account.
7.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
7.4 Right to Object to Processing
You may object to the use of your information for specific purposes, particularly for marketing communications.
7.5 How to Exercise Your Rights
To exercise any of the rights listed above, contact our support team via live chat or email. We will review your request in a timely manner.
8 Responsible Gaming and Data Protection
cbd88 believes in responsible gaming. We use information relating to your gaming behavior to:
- Identify potentially problematic gaming patterns and provide assistance where needed.
- Provide self-exclusion or limit-setting features at your request.
- Prevent users under 21 from accessing the platform.
For more information about responsible gaming, please read our Responsible Gaming page.
9 Protection of Minors' Information
cbd88 is strictly not intended for anyone under the age of 21. We do not knowingly collect information from any person under 21. Age is verified at the time of account registration, and if we discover that information belonging to a minor has reached us, that information will be deleted immediately and the associated account will be closed.
10 Policy Changes and Updates
This privacy policy may be changed from time to time in response to changes in our services or applicable legal regulations. For significant changes, we will notify you in the following ways:
- By posting a notice on the website.
- By sending a message to your registered email address.
- By obtaining your acceptance of the new policy at login.
Continued use of the website after changes have been made will be considered acceptance of the updated policy. You are therefore advised to check this page regularly.
11 International Data Transfers
cbd88 operates primarily for users in Bangladesh. However, some data may be processed in other countries for technical service purposes. In such cases we ensure that the relevant processing is carried out in accordance with the standards of this privacy policy.
Contact Us About Privacy
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please get in touch with us.
Our support team is ready to help with any matter relating to the protection of your information.